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Clearing Cache and Cookies on your Computer

Trying to log in to Zoom and getting an error message?

Click here for MAC tutorial on how to clear your cache and cookies.

Click here for PC tutorial on how to clear your cache and cookies.

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Meeting controls in your Zoom room

Click here for PDF tutorial of the icons in your Zoom room.

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Managing Participants

At the bottom of your Zoom window click Participants to view a list of attendees, spotlight video, put attendees on hold, and more. From the Host's Participants list, you can also lock the meeting and mute all participants. As host, best practice is to have your Participants list open at all times.

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Breakout Rooms

Breakout Rooms allow you to split your Zoom meeting in to separate sessions. The meeting host can choose to split the participants of the meeting into these separate sessions automatically or manually, and can switch between sessions at any time. Breakout room participants have full audio, video, and screen share capabilities. Breakout rooms are a best practice for group exercises and collaborations.

Click here for PDF tutorial of Breakout Rooms feature.

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Zoom Video Best Practices

Click here for PDF tutorial on best video practices in Zoom.

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Live Transcripts in Zoom

Click here for a PDF tutorial explaing how to set up the live transcript feature in Zoom which provides subtitles of the spoken in-meeting communications.

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Screen Sharing & Video Sharing

  • The host and attendee can screen share by clicking Share Screen icon located at the bottom of the Zoom window.
  • To share video or content with audio, you must select the check box for share computer sound in the share screen option window before clicking Share.
Click here for PDF walk-through on how to change your Zoom account settings to allow participants to screen share during Zoom meetings.
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Polling Feature in Zoom

Click here for PDF tutorial on how to set up and launch polls in a Zoom meeting.






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Pause Recording

Click here for a video tutorial on how to pause a recording in Zoom.

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Cloud Recordings

Click here to access tutorial PDF explaining how to delete a Zoom cloud recording.

Click here to access tutorial PDF on how to locate a recording in your Zoom desktop application and share it with participants.

Click here for tutorial PDF explaining how to restrict access to a Zoom cloud recording to make it private.

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Editing Recording Transcript

Click here for a PDF tutorial walk-through showing how to edit an area of a recording transcript.

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Zoom Admin Accounts - Sharing User Recording

Click here for a PDF tutorial on how to locate and share user recordings within your admin settings in Zoom.

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Recording in Zoom

Click here for a video tutorial on how to record in your Zoom room.

Click here for a PDF on how to record in Zoom and access those recordings.

Click here for a video tutorial on how to access and share your recordings.

Click here for a video tutorial on how to edit your Zoom recording.

Click here for a PDF of how to edit your Zoom recording. 

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Sharing Zoom Cloud Recording in Gallery View

Click here for a PDF tutorial walking your through how to share your Zoom cloud recording in gallery view.

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Allowing Access to Download Cloud Recordings

Click here for a PDF tutorial walk-through allowing users to have access to download specific Zoom cloud recordings when the setting is toggle on.

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Scheduling a Zoom Meeting

Click here for a PDF tutorial on how to schedule a Zoom meeting.

Click here for PDF tutorial on how to schedule a meeting through the Zoom desktop application.

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Scheduling a Recurring Meeting in Zoom

Click here for a PDF tutorial on how to schedule a recurring meeting.

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Onsite Virtual Instructor Set Up Instructions

Click here to access tutorial walkthrough on scheduling your class meeting through Zoom.

Click here to access PDF of scheduling your class meeting through Zoom.

Click here to access how to post your Zoom class link to students.

Click here to access PDF instructions on posting your Zoom link to students.

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Polling Feature in Zoom

Click here for a PDF tutorial on how to set up and launch polls in a Zoom meeting.

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Department Admins - How to Schedule Zoom Meetings on Behalf of the Dept

Click here for video tutorial on scheduling Zoom meetings on behalf of the department. *Please make sure your department has followed the Scheduling Privileges instructions.

Click here to access PDF tutorial on scheduling Zoom meetings on behalf of the department. *Please make sure your department has followed the Scheduling Privileges instructions located in our Account Settings tab or click here.

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Starting your Zoom Personal Meeting ID

Click here for step by step video showing how to log into your Zoom profile and start a meeting with your Personal Meeting ID.

Clickable link for virtual meeting etiquette.

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Zoom Application Download

Click here to download the Zoom Application to your desktop for full use of Zoom resources